Questions? Answered.
How does the instant quote work?+
The Clean Quiz asks about your home - bedrooms, bathrooms, condition, kids and pets - and prices your clean on the spot using the same rates we'd quote by phone. No walkthrough needed, and when you book a recurring plan online we waive the usual first-visit setup fee.
Do you bring your own supplies and equipment?+
Yes, everything. Our teams carry eco-friendly, non-toxic products that are safe for children and pets. If you'd rather we use a specific product on a particular surface, leave it out with a note.
Are your cleaners vetted?+
Every team member is background-checked, trained on our standards, and works in teams. We're a family-owned Austin company - the people cleaning your home clean our neighbors' homes too.
What if I have pets?+
We love them. Our products are pet-safe, and you can tell us in the quiz that pets are home so the team plans for fur, litter areas, and door awareness. If your pet is nervous around visitors, a closed room or crate works great.
What's your cancellation policy?+
Life happens - reschedule or cancel free up to 24 hours before your clean from your account. Inside 24 hours, a late-cancellation fee may apply since your team has already been scheduled.
When am I charged?+
A card holds your booking, and you're charged after the clean is done. Recurring plans bill the same way after each visit.
Do recurring cleans cost less?+
Yes - our per-visit rates drop as visits get more frequent: weekly costs the least per visit, then biweekly, then monthly. Booking online also waives the first-visit setup fee on recurring plans. Most of our customers land on biweekly.
Which areas do you serve?+
Austin neighborhoods from Westlake and Tarrytown to South Congress, Hyde Park, Mueller, and Circle C. Enter your address in the quiz - if you're in our service area, you'll get an instant price.
What if I'm not happy with my clean?+
Tell us within 24 hours and we'll make it right - we'll come back and re-clean the areas that missed the mark, on us.
Still curious? The quiz answers the big one.
What would it cost for YOUR home? Two minutes to find out - and the setup fee is waived when you book online.
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